Course Description:

The success of a manager is measured not simply by his individual contribution, but by how well he gets the work done with and through others.

This 5-day training course provides practice in the skills every new manager must have to allocate resources, manage people and organize time and processes to achieve success.

Course Goal:

To enhance the participants’ Knowledge, Abilities and Skills necessary to understand how business trends affect the way they manage and identify the skills they need to keep up with these changes.

Course Objective:

By the end of this Course the participant will be able to:

1. Gain a deeper understanding of manager’s roles and responsibilities
2. Adapt his leadership style to meet the needs of individual team members
3. Understand how to delegate
4. Employ the coaching model
5. Identify the factors that motivate the manager and his employees

Course Outline:

1. The roles and responsibilities of manager
2. Situational Leadership
3. Effective communication – within and outside the organization
4. The steps to take for successful delegation
5. Coaching as a management tool to improve performance
6. Motivation: the key factors that motivate the manager and his employees

Who Can Benefit

New managers with one to three years of management experience in the private, public and not-for-profit sectors