Course Description:

This five-day course is designed to strengthen participant knowledge and application of concepts and skills pertaining to effective presentations and communication skills in a business context. The course concentrates on all the skills needed to interact and influence effectively within organizations. It covers verbal presentation skills, different communications mediums (presentations, meetings, interviews) and receiving, communications (reading non-verbal signals and listening). The course includes a number of practical exercises and two opportunities to deliver a presentation to the group, in order to gain a higher level of confidence, knowledge and skill regarding presentation.

Course Goal:

To enhance the participant’s knowledge, Abilities and Skills necessary to communicate effectively and to be effective when making business presentations in today’s dynamic organizations

Course Objectives:

By the end of the workshop the participant will be able to:

1. Understand and apply basic concepts to effective business presentations
2. Deliver a message that is both clear and appropriate to any audience
3. Use stories and analogies to make technical information familiar and relevant
4. Use body language and nonverbal messages to add variety and clarity to presentations
5. Translate technical jargon into non-technical language any audience can understand
6. Practice actual presentations

Course Outline:

• Importance of Communications in Business
• The Communication Process
• The Effective and Successful Presenter

1. Strategies for Addressing the Challenges Presented in Presentations
2. Individualized Speaking Skills Profile
3. The Structured Written Presentation
4. The Structured Verbal Presentation

• Probing

1. Analyze Specific Aspects of Audience and Occasion in Order to Effectively Give a Presentation
2. How to Move from a General to Specific Purpose for Speaking
3. Timetable for Preparation When Developing a Presentation

• Planning

1. Various Types of Presentations
2. Establish and Apply Measurable Objectives to the Speechmaking Event

• Practicing

1. Use of Voice and Action in Order to Add Interest and Clarity to a Presentation
2. Language Use to Build Credibility, Attention, and Retention of Information
3. Proven Methods for Turning Speech Anxiety into a Positive Force in a Presentation

• Presenting and Processing the Presentation

1. The Appropriate Image to Present in Any Given Presentation Situation
2. Respond with Confidence and Clarity in Question and Answer Periods

• Planning for Continued Growth and Development

1. Prepare a Self-Development Action Plan to Strengthen, Improve or Modify your Interpersonal Skills at Work.