Course Description:

There are always at least two parties involved in any communication, each of who may have different wants, needs and attitudes. These wants and needs can present barriers if they conflict with those of the other party and such barriers may stop you conveying or receiving the right message. This five-day course reflects the importance of good written and oral communication

Course Goal:

To enhance the participants knowledge, skills and abilities necessary for planning and writing clear, easily understandable reports

Course Objective:

By the end of this course the participant will be able to:

• Adopt a writing style that meets the expectations of the reader
• Communicate clearly and concisely
• Show a positive and professional image

Course Outline:     

• Advanced Grammatical Review
• A Model of the Communication Process
• Report Definition and Types

1. What is A Report?
2. Classification of Reports by Nature of Material

• An Analysis of Our Writing Habits

1. Major Writers’ Blocks
2. An Analysis of our Writing Problems
3. ‘What the Boss Wants’
4. What Managers Look for in Reports
5. 20 Crazy Things Writers Do to
6. Sabotage Success
7. Poor Writing
8. Clichés
9. Redundancy
10. Too Long
11. Simplified
12. Hedging
13. Short Words vs. Inflated Words
14. Why Reports are Difficult to Write?
15. Test Your Skill with confusable Words
16. Dangers of Inventing Prefixes

• What does it mean to Write Effectively?

1. Think Before You Write
2. Choosing Appropriate Sentence Patterns
3. Using Parallel Structure
4. Controlling Sentence Length
5. Sequence of Details
6. The 12-C’s of Writing Standards
7. How to write clearly?
8. Use the Active Voice
9. Completeness
10. Taking Tips From Good Writers
11. How to Explore Your Subject

• Stages of Writing An Effective Report

1. Preparation Before Writing Reports
2. Define the Problem and Purpose
3. Consider who will Receive the Report
4. Determine Ideas to Include
5. Collect Needed Material
6. Sort and Interpret Data
7. Organize Data and Prepare Final Outline
8. Organization and Outline of Report Body
9. Plans for Organizing Report Body
10. Inductive Arrangement
11. Deductive Arrangement
12. Planning the Structure
13. Methods of Outlining
14. Formats of Outlines

• Organizing Your Report

1. Why the inverted Pyramid is Superior?
2. Standard Report Format
3. What should be the Content of Reports?
4. Questions that may assist evaluations of information
5. The Report Format
6. Executive Summary
7. Introduction
8. Discussion
9. Conclusion
10. Recommendation
11. Appendix

• Editing & Proofreading

1. A Checklist for Editing
2. Content
3. Organization and Layout
4. Paragraph Structure
5. Style and Tone
6. Mechanics
7. A Hierarchy of Editorial Concerns
8. Writing First Draft:
9. Revising
10. Refining
11. Editing 17 Points
12. Reviewing Your Entire Draft:
13. Format
14. Headings and Subheadings
15. Visual Aids
16. Paragraphs
17. Editing Sentences
18. Editing Words
19. Danger Lines
20. How to Measure the Readability of Your Writing?

• How to Present Orally Your Report

1. The Four Components of Effective Presentation
2. Situation.
3. Audience
4. Speaker
5. Presentation-Planning.
6. Principles of Effective Presentation
7. Planning phase
8. Preparation phase
9. Basic Roles for a Good Presentation:
10. Top Ten Body Language Tips
11. Speaking Skills
12. Questions & Answers
13. Making Your Presentation Accessible

Who Can Benefit?

Managers, supervisors and any one who wish to improve their writing and presentation competencies