Course Description:

Effective organizations are more than just collections of talented, productive individuals. To achieve excellence in any kind of collective effort, profound teamwork is required. This 5-day course has been created to cover the interpersonal skills of individuals working in a dynamic team environment. It shows participants how to build a team from the ground up or how to properly inherit and nurture a team.

The organization will benefit from having more effective, flexible, collaborative teams, able to respond rapidly to change, a conflict-free environment of openness and respect that is conducive to creativity, innovation, and initiative, and teams with enhanced ability to solve problems, make decisions, develop plans, and accomplish results

Course Goal:

To enhance the participants’ knowledge, skills and abilities necessary to strengthen role of team leaders

Course Objectives:

By the end of this course the participants will be able to:

• Identify and understand the approaches to leadership
• Be familiar with types of teams, their role and performance
• Understand the four Stages of team formation and development
• Be familiar with the factors of team effectiveness
• Take individual responsibility for providing their team with the input it needs to function effectively.
• Capitalize on the diversity of talents and capacities within their team.
• Attack problems without attacking people and disagree without straining working relationships.
• Create a workplace climate that encourages and supports collaboration and effective teamwork.
• Experience a renewed excitement about being part of a team.

Course Outline:

• Leadership
  1. Functions of Management
  2. Knowledge, Skills & Competencies
  3. Traits of a Leader
  4. Leadership Attributes
  5. Situational Leadership
  6. The Equity theory
  7. The Contingency theory
• Understanding how Teams Work
  1. Defining Teamwork
  2. Elements of a Good Team
  3. Advantages of Team Work
  4. Types of Teams
  5. Matching Team to Task
  6. Analyzing Team Roles
  7. Balancing Skills within a Team
• Setting Up a Team
  1. The Forming -Storming -Norming -Performing Stages
  2. Setting Team Goals
  3. Role of the Team Leader
  4. Providing Support for a Team and Establishing Trust
  5. Maximizing Team Performance
  6. Factors Affecting Team Cohesion
  7. Improving Team Cohesion
  8. Establishing Effective Communications within the Team
  9. Monitoring Team Performance
• Resolving Team Conflict
  1. Defining Conflict
  2. Recognizing and Verifying Conflict
  3. How to Deal with Team Conflict
  4. How to Benefit from Team Conflict
  5. Strategies in Dealing with Team Conflict
  6. The Sociometric Approach