Course Description:

Return on Investment (ROI) compares the investment in a training deliverable with the eventual cost and benefits over a specified period of time. In this 5-day training course participants will learn how to identify and determine the relevant cost elements and benefits in order to measure the ROI.

Course Goal:

To enhance the participants’ Knowledge, Abilities and Skills necessary to measure the return on training investment

Course Objectives:

By the end of the course the participant will be able to:

1. Define Return On Investment (ROI)
2. Determine the elements of training
3. Measure of ROI
4. Motivate the use of ROI model
5. Calculate ROI for a training
6. Identify the key pitfalls in ROI model

Course Outline

• Definition of Return On Investment (ROI)
• Costs and benefits (tangibles and in tangibles)

1. Time
2. Out of pocket, cost savings
3. Quality
4. Efficiency, effectiveness
5. Measurement of ROI
6. Motivate the use of ROI model

• Calculate ROI for a training
• Pitfalls in ROI model
• Compile a ROI report for a company 

Who Can Benefit

HR Managers, training Managers, organisation development practitioners, human resource development managers and line managers