Course Description:

This 5-day course is designed to covers the foundation of understanding current business needs, strategically think through solutions and change systems to support the new behaviors that are desired.

 Course Goal:

To enhance the participants’ Knowledge, Abilities and Skills necessary to play the role of the coach, the counselor and the mentor.

Course Objective:

By the end of this Course the participant will be able to:

1. Explain how coaching is directed toward improving day-to-day job performance
2. Play the counselor role throughout the organization
3. Define the mentoring concept
4. Explain how to match mentors & mentees

Course Outline:

1. Coaching as a problem–solving tool directed toward improving day-to-day job    performance
2. The role of a coach and the basic skills needed
3. The coaching model (A 7-step guide for conducting a coaching meeting)
4. A results – based counseling framework
5. How individuals can affect counseling patterns
6. The ins & outs of effective counseling
7. Mentoring
8. Formal Vs. informal mentorship
9. Purposes of mentoring programs
10. How to match mentors & mentees

Who Can Benefit

Top-level managers