Course Description:

This 5-day course is designed to provide a foundation for ongoing personal and professional development. Participants will demonstrate an understanding of the challenges that exist in managing people and process and will exhibit a heightened awareness of values and personal style and their impact on critical situation analysis and resolution.

Course Goal:

To enhance the participant’s Knowledge, Abilities and Skills necessary to be a leader has the capabilities to be a change agent and develop the managerial competency.

Course Objective:

By the end of this Course the participant will be able to:

1. Discover the leader inside himself
2. Express genuine interest in others
3. Listen to learn and see things from the other person’s point of view
4. Get ready for tomorrow
5. Handle mistakes, complaints, and criticism
6. Set goals and achieve balance
7. Create a positive mental attitude

Course Outline:

1. Finding the leader in you
2. Starting to communicate
3. Motivating people
4. Expressing genuine interest in others
5. Seeing things from the other person’s point of view
6. Listening to learn
7. Teaming up for tomorrow
8. Respecting the dignity of others
9. Recognition, praise, and rewards
10. Handling mistakes, complaints, and criticism
11. Setting goals
12. Achieving balance
13. Creating a positive mental attitude
14. Learning not to worry
15. Teamwork is not a solution
16. Being “Right” is the easy step

Who Can Benefit?

Top-level managers and Executives