Course Description:

This 5-day course covers some the of the main limitations of the management process and assesses the role that “normal” management can have on the incubation of crisis potential within organizations

Course Goal:

To enhance the participants’ Knowledge, Abilities and Skills necessary to understand how conditions of crisis arise in business organization and how to deal with.

Course Objective:

By the end of this Course the participant will be able to:

1. Identify types of crisis.
2. Manage business turnaround.
3. Handle non-performance related crisis

Course Outline:

• What constitutes a crisis?
• Business performance related crisis.
• Non-business performance related crisis.
• Reactive controls:
• Reacting to business performance crisis:

1. Turnaround measures and strategies.
2. Cultural adjustment, public relations and rumor control.

• Proactive controls:
• Corporate culture adjustment.
• Contingency planning

Who Can Benefit

Top Management and Executive