Course Description:

This course demonstrates how to manage change orders and claims and preparation for arbitration in order to improve the company/suppliers relationships, lead to higher productivity, improve the quality of work, and reduce stress.

Course Goal:

To enhance the participants’ knowledge, skills, and abilities necessary to manage change orders and claims

Course Objectives:

By the end of this course, the participant will be able to:

1. Handle contract changes & disputes
2. Introduce handling claims and preparation for arbitration procedures
3. Contract laws awareness

Course Outline:

1. Management of Charges
2. Settlement of Disputes
3. Negotiation Skills
4. Claims Settlement
5. Arbitration

Who Can Benefit?

The course is intended for contract managers and project managers to understand claims & disputes with different contracts.