Course Description:

Meetings are a key tool in the successful management of business activities. They are a very useful way of making decisions and solving problems. On the other hand meetings can be an every day occurrence, yet they are often regarded as being ‘a complete waste of time.

This 5-day course assists participants in dealing with those aspects which inhibit the effectiveness of meetings and emphasize the best practices which make meetings successful

Course Goal:

To enhance the participant’s Knowledge, Abilities and Skills necessary to provide professional meeting management services for his company—while saving time and money

Course Objectives:

By the end of this Course the participant will be able to:

1. Know with whom to communicate when doing meeting planning tasks
2. Match room setup with meeting objectives
3. Select the appropriate venue facilities
4. Determine food and beverage options

Course Outline:

1. What makes good meetings good / bad meetings bad?
2. Obstacles to meeting effectiveness
3. Key Characteristics of an effective meeting
4. Meeting rules
5. Meeting process
6. Agenda setting
7. Meeting evaluation
8. Meeting room
9. Recording devices

Who Can Benefit?

Executive secretaries, secretaries, and any individual with an office support function