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Project Management إدارة المشروعات
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Negotiating & Dispute Resolutions التفاوض وحل المنازعات
The ability to negotiate effectively is critical to the success of managers and the organizations they represent. This 5-day course is designed to improve participant’s effectiveness in negotiating, mediating, and resolving conflicts. It covers negotiation in two settings: (1) negotiation with external parties (that is, deal making) and (2) negotiation within organizations (for instance, with a partner in an entrepreneurial venture or with a manager from another functional area). Primary emphasis is placed on negotiation strategies that enable managers to create and claim value in a manner that enhances long-term business relationships.
To enhance the participant’s knowledge, skills, and abilities necessary to improve participant’s effectiveness in negotiating, mediating, and resolving conflicts
By the end of this course the participant will be able to:
Recognize and explain to a less skilled negotiator dynamics of conflict and negotiation.
Recognize and explain to a less skilled negotiator factors that facilitate and those that hinder effective negotiation.
Recognize and explain to a less skilled negotiator ways to structure a negotiation or mediation.
Recognize and explain to less skilled negotiator ethical and cross-cultural issues.
Recognize and explain to a less skilled negotiator when a 3rd party might be useful.
Prepare for negotiation or mediation.
Set negotiation goals, understand and evaluate strategic options.
Work with an agent, a negotiation team, or a coalition.
Know his preferred approaches to negotiation and conflict, his strengths and weakness.
Expand his awareness and repertoire.
Managers and consultants who are involved in preventing, as well as resolving, disputes.
