There are always at least two parties involved in any communication, each of who may have different wants, needs and attitudes. These wants and needs can present barriers if they conflict with those of the other party and such barriers may stop you conveying or receiving the right message. This five-day course reflects the importance of good written and oral communication
To enhance the participants knowledge, skills and abilities necessary for planning and writing clear, easily understandable reports
By the end of this course the participant will be able to:
Adopt a writing style that meets the expectations of the reader
Communicate clearly and concisely
Show a positive and professional image
Managers, supervisors and any one who wish to improve their writing and presentation competencies