Course Description:

This course will address how firms can manage human resources (HR) as a source of competitive advantage. We will consider a wide array of strategic HR perspectives and address the manner in which these perspectives may apply to a variety of hospitality contexts. Lecture, discussion, and case analyses will be the primary methods used to examine models, structures, techniques, and processes for managing HR and transforming the HR function to assume a more strategically central part of the firm.

Course Goal:

Participants will learn several diagnostic, assessments, and evaluative methodologies that can be utilized to clarify the effectiveness of HR as a function, and the role HR can play in promoting positive change.

Course Objective:

By the end of this Course the participant will be able to:

• Describe the purpose of HRM and identify the objectives commonly set to achieve this purpose
• Summarize the activities associated with how employers obtain, develop, utilize, evaluate, maintain and retain the appropriate numbers and types of employees
• Determine the HR responsibilities.
• Describe job analysis and job descriptions
• Describe some of the major day-to-day activities associated with HRM.
• Examine the common provisions of a collective agreement and explain its impact on HRM

Course Outline:

• Competitive HR Strategies
• Approaches to Planning and Implementation
• Functional HR Effectiveness
• Policy and Program Requirements
• HR Metrics and Evaluation
• Measures and Procedures for Assessing Impact

Course Duration:

One Week (5 Training Days)