Course Description:
This 5-day course is designed to covers the foundation of understanding current business needs, strategically think through solutions and change systems to support the new behaviors that are desired.
Course Goal:
To enhance the participants’ Knowledge, Abilities and Skills necessary to play the role of the coach, the counselor and the mentor.
Course Objective:
By the end of this Course the participant will be able to:
- Explain how coaching is directed toward improving day-to-day job performance
- Play the counselor role throughout the organization
- Define the mentoring concept
- Explain how to match mentors & mentees
Course Outline:
- Coaching as a problem–solving tool directed toward improving day-to-day job performance
- The role of a coach and the basic skills needed
- The coaching model (A 7-step guide for conducting a coaching meeting)
- A results – based counseling framework
- How individuals can affect counseling patterns
- The ins & outs of effective counseling
- Mentoring
- Formal Vs. informal mentorship
- Purposes of mentoring programs
- How to match mentors & mentees
Who Can Benefit
Top-level managers